1. You must be a registered Xat user
2. You must be a subscriber
3. You must have purchased the "nameglow" power which will give you the default green glow. Additional color powers and possibly clear will may need to be purchased depending on what color glow you want (see below).
Visit the XAT World help forum for additional help. If you don't find what you need try the XAT help chat.
Have fun on Xat!